Dental A2Z has made every effort to package your order with extra special attention. If there is a problem with your order, we would like to make sure that you are completely satisfied.
Please call GB: +44 (0) 8446 648 073, EU: +49 (0) 6221 7356 876, USA : +1 (209) 920 6593 to obtain a Return Material Authorization number.
Please fill out and include the form below with all returns. Mark the RMA number clearly on the package. Unused product returned for replacement or credit may not be authorized if the item is more that one year past the original purchase date, the item is not in saleable condition, or the item has been discontinued. Dental A2Z reserves the right to evaluate on a case by case basis.
Used items are not eligible for refunds. You have a statutory duty to take reasonable care of the items. This also applies to storage temperature at which certain items must be kept to prolong their shelf life. If there is any doubt or any information is missing please contact us immediately on receiving your article and we will gladly to help you. Please do not open or the product if you are unsure of its application.
Return shipping charges are the responsibility of the shipper. For the safety of our employees, and all people handling the parcel during transit, all used items must be properly packaged for shipment or they will be returned to the shipper.
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