Viktig kundinformation



Return Policies:

  • At Dental A2Z, we have a 30 day refund policy on all unused products (with no restocking fee). To qualify, the item must be returned to us in the original packaging and be in resalable condition
  • Please call or e-mail us to get a return authorization number. Once the item is received by us, we will credit your card or issue a refund check
  • We will also issue a refund or exchange on any item that has been used if the product is defective
  • On our own brand products we offer a 30 day satisfaction guarantee*
  • If you are not satisfied with the product, return it to us and we will credit your card or issue a refund check. All shipping charges on returned items are non-refundable

*30 days from the date the merchandise is received

Ordering and Shipping Policies:

  • We ship most items within 1 business day
  • Your credit card is not charged until the items ship
  • Due to the limited quantities available in our warehouse, some items may be shipped directly from the manufacturer at no extra cost to you
  • We can ship international orders at the present time


  • All items for sale on this site are intended to be used by dental professionals, including dental lab technicians and dentists
  • Although the sale of these items are not regulated or restricted by law, they are intended for use only in a controlled environment where all of the personnel have been trained to understand the risks and hazards (if any) of using these products or equipment